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Individual Health Insurance

Don’t have employer-sponsored health insurance? Our Solus plan offers high-quality medical cover to help take care of you and your family.

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What is Solus and who is it for?

Medical bills add up quickly if you don’t have health insurance. Solus is a health insurance policy that protects you on both routine and unexpected medical expenses. It’s designed specifically for people without access to an employer-based medical care plan, such as:

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Self-employed

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Freelance contractors

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Workers without employer-sponsored health insurance

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Individuals without cover due to unemployment

Experience world-class care with Solus

Solus provides cover for medical services locally and worldwide, including:

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Doctor visits

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Prescription drug costs

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Hospital costs

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Annual physical exams and preventative care

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Maternity expenses

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Eye exams

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Registered therapists (physiotherapist, chiropractor, and more)

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Air ambulance services

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International medical treatment

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Dental and vision benefits as optional add-on

Excellence measured by numbers

>98%

Claims settled in 5 days
with completed documents

982,929

Total CG medical claims
processed in 2022

60+

Years
CG Group serving the Caribbean communities

We offer more than just Health Insurance

CG offers a variety of services to improve the way you access medical providers and monitor your health insurance plans.

Travel

Insured locally, covered globally

The vast majority of our claims are for local treatment, but in critical situations overseas facilities may be needed. Solus plan gives you exclusive access to over one million U.S. medical providers through AETNA ASA network. Internationally, we provide access to IMG partner facilities, giving you peace of mind no matter where you are.The vast…

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Easy-to-use online portal

Our members enjoy online access to the CG Customer Portal. In the portal you can view your claims history, review your plan benefits, find medical providers, submit your claim, contact customer service, and download your digital card to your phones. The digital ID card gives you instant access to your health plan at any time.

GO TO CUSTOMER PORTAL

Download forms

Solus Health forms

Solus Health Enrolment Form
Solus Health Schedule of Benefits

Frequently asked questions

Electronic download of your Digital ID card can happen right on your smartphone! Alternatively, you can print a hard copy of your ID card. Login or Register at www.hellocgi.com and follow the instructions to get your copy.

All local providers are able to invoice CG directly, if they choose. Please check with your individual provider at the time of service or prior to your scheduled appointment. When searching for US providers, you may visit www.aetna.com/asa. Please ensure your plan includes overseas coverage. If you have questions, contact us at the number listed on your digital ID card.

Most of the common prescription drugs will be covered under your medical plan. If you or your physician have questions about specific drugs, including compound drugs, please call us at the number listed on the back of your ID card.

A deductible is an amount the insured is responsible for before the insurance plan pays. The deductible does not include non-covered expenses under the plan.

Coinsurance is a percentage of the amount you will be charged for services related to your insurance. You start to pay coinsurance after your deductible has been satisfied.

A copay is a fixed amount you pay for health care services, usually given when you receive the service. The amount can vary by type of service and type of provider. Not all plans contain a copay feature.

An out-of-pocket maximum is a cap, or limit on the amount of money you have to pay for covered health care services in a plan year. If you meet that limit, your health plan will pay 100% of all covered health care costs for the rest of that plan year. A plan year is a 12 month period from January 1 through December 31.

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